.hero-dash{--raz-primary: #e74256;--raz-primary-soft: #fde2e5;--raz-teal: #3a979c;--raz-teal-soft: #e2f0f0;--raz-pink: #fea5ae;--raz-pink-soft: #fde2e5;--raz-muted-bg: #f6f8fb;--raz-divider: #e6eaf2;--raz-divider-strong: #dbe0ec;--raz-text: #0a0d12;--raz-text-muted: #6c7280;--raz-text-subtle: #9aa1ad;--raz-bg: #ffffff;--raz-amber: #d99014;--raz-amber-soft: #fdf3df;--raz-green: #2f9166;--raz-green-soft: #e2f3eb;--font-header: "Oxanium", ui-sans-serif, system-ui, sans-serif;--font-body: "Source Sans 3", ui-sans-serif, system-ui, sans-serif;--font-medium: "Radio Canada Big", ui-sans-serif, system-ui, sans-serif;--font-mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;font-family:var(--font-body);color:var(--raz-text);-webkit-font-smoothing:antialiased;overscroll-behavior:none;line-height:normal;*,*:before,*:after{box-sizing:border-box}.page{height:100%;display:flex;align-items:flex-start;justify-content:center;padding:0;box-sizing:border-box;overflow:hidden}.dash{width:100%;max-width:1240px;background:#fff;border-radius:18px;overflow:hidden;font-size:14px;color:var(--raz-text);border:1px solid var(--raz-divider)}.dash-bar{display:flex;align-items:center;justify-content:space-between;padding:14px 22px;border-bottom:1px solid var(--raz-divider);background:#fff}.dash-bar-left{display:flex;align-items:center;gap:14px}.dash-logo{width:28px;height:28px;object-fit:contain;display:block}.dash-title{font-family:var(--font-header);font-weight:600;font-size:13px;letter-spacing:.06em;text-transform:uppercase;color:var(--raz-text)}.dash-title .muted{color:var(--raz-text-muted);font-weight:500}.dash-pill{display:inline-flex;align-items:center;gap:6px;background:var(--raz-muted-bg);border:1px solid var(--raz-divider);padding:5px 10px;font-family:var(--font-header);font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--raz-text-muted);border-radius:6px 0}.dash-pill .dot{width:6px;height:6px;border-radius:50%;background:var(--raz-green);box-shadow:0 0 0 3px #2f91662e}.dash-bar-right{display:flex;align-items:center;gap:8px}.icon-btn{width:32px;height:32px;border:1px solid var(--raz-divider);background:#fff;display:inline-flex;align-items:center;justify-content:center;color:var(--raz-text-muted);cursor:default;border-radius:8px}.icon-btn svg{width:14px;height:14px}.dash-body{padding:26px 18px 24px;background:var(--raz-muted-bg);display:grid;grid-template-columns:1fr;gap:18px}.card{background:#fff;border:1px solid var(--raz-divider);border-radius:14px;padding:16px}.card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.card-title{font-family:var(--font-header);font-weight:600;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--raz-text-muted)}.card-action{font-family:var(--font-header);font-weight:500;font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--raz-text-subtle);display:inline-flex;align-items:center;gap:6px}.kpi-strip{background:transparent;border:0;border-radius:0;padding:20px 8px 24px;margin:4px 0 8px;display:grid;grid-template-columns:1.1fr 1px 2fr 1px 1fr;gap:28px;align-items:center}.kpi-block{display:flex;flex-direction:column;gap:6px}.kpi-label{font-family:var(--font-header);font-weight:600;font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:var(--raz-text-muted)}.kpi-value{font-family:var(--font-medium);font-weight:700;font-size:30px;line-height:1;letter-spacing:-.02em;color:var(--raz-text);display:flex;align-items:baseline;gap:8px}.kpi-value .delta{font-family:var(--font-header);font-size:11px;font-weight:600;color:var(--raz-green);background:var(--raz-green-soft);padding:3px 6px;border-radius:4px;letter-spacing:0}.kpi-sub{font-family:var(--font-body);font-size:12px;color:var(--raz-text-muted)}.kpi-divider{width:1px;align-self:stretch;background:var(--raz-divider)}.quota-list{display:flex;flex-direction:column;gap:10px}.quota-row{display:grid;grid-template-columns:110px 1fr 80px;gap:12px;align-items:center}.quota-name{font-family:var(--font-header);font-weight:600;font-size:12px;color:var(--raz-text);letter-spacing:-.01em}.quota-name .swatch{display:inline-block;width:8px;height:8px;margin-right:8px;background:var(--raz-primary);transform:translateY(-1px);border-radius:2px}.quota-row.users .swatch{background:var(--raz-teal)}.quota-row.nonusers .swatch{background:var(--raz-green)}.quota-row.churned .swatch{background:#6cc2c6}.quota-bar{position:relative;height:8px;background:var(--raz-muted-bg);border-radius:99px;overflow:hidden}.quota-fill{position:absolute;inset:0 auto 0 0;border-radius:99px}.quota-row.users .quota-fill{background:var(--raz-teal)}.quota-row.nonusers .quota-fill{background:var(--raz-green)}.quota-row.churned .quota-fill{background:#6cc2c6}.quota-num{font-family:var(--font-mono);font-size:12px;color:var(--raz-text-muted);text-align:right;letter-spacing:-.02em}.quota-num strong{color:var(--raz-text);font-weight:600}.main-grid{display:grid;grid-template-columns:2fr 1fr;gap:14px;align-items:start}.insights-col{display:flex;flex-direction:column;gap:18px}.insight-hero{background:#fff;border:1px solid var(--raz-divider);border-radius:14px;overflow:hidden;display:grid;grid-template-columns:1.15fr 1fr}.insight-hero-text{padding:26px 24px;display:flex;flex-direction:column;gap:16px}.insight-tag{display:inline-flex;align-items:center;gap:6px;background:var(--raz-teal-soft);color:var(--raz-teal);padding:4px 8px;font-family:var(--font-header);font-weight:600;font-size:10px;letter-spacing:.08em;text-transform:uppercase;border-top-left-radius:6px;border-bottom-right-radius:6px;align-self:flex-start}.insight-tag.teal{background:var(--raz-teal-soft);color:var(--raz-teal)}.insight-headline{font-family:var(--font-header);font-weight:600;font-size:22px;line-height:1.15;letter-spacing:-.025em;color:var(--raz-text);margin:0}.insight-headline .em{color:var(--raz-teal)}.insight-meta{display:flex;align-items:center;gap:14px;flex-wrap:wrap;font-family:var(--font-body);font-size:12px;color:var(--raz-text-muted)}.insight-meta .sep{width:3px;height:3px;border-radius:50%;background:var(--raz-divider-strong)}.insight-meta strong{color:var(--raz-text);font-weight:600}.nps-vis{background:linear-gradient(180deg,#f1f9f9,#fff);border-left:1px solid var(--raz-divider);padding:22px 22px 24px;display:flex;flex-direction:column;gap:10px;justify-content:space-between}.nps-row{display:grid;grid-template-columns:110px 1fr 56px;gap:10px;align-items:center}.nps-name{font-family:var(--font-header);font-weight:600;font-size:12px;color:var(--raz-text)}.nps-name.you{color:var(--raz-teal)}.nps-name .sub{display:block;font-family:var(--font-body);font-weight:400;font-size:10px;color:var(--raz-text-subtle);letter-spacing:0}.nps-bar{position:relative;height:14px;background:var(--raz-muted-bg);border-radius:4px;overflow:hidden}.nps-fill{position:absolute;inset:0 auto 0 0;background:var(--raz-text-subtle);border-radius:4px}.nps-row.you .nps-fill{background:var(--raz-teal)}.nps-val{font-family:var(--font-mono);font-size:12px;color:var(--raz-text);text-align:right;font-weight:500}.nps-row.you .nps-val{color:var(--raz-teal);font-weight:600}.nps-axis{display:flex;justify-content:space-between;font-family:var(--font-mono);font-size:9px;color:var(--raz-text-subtle);margin-top:4px}.reasons{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.reason{background:#fff;border:1px solid var(--raz-divider);border-radius:12px;padding:14px 14px 12px;display:flex;flex-direction:column;gap:10px;position:relative}.reason-rank{font-family:var(--font-header);font-weight:600;font-size:10px;letter-spacing:.1em;color:var(--raz-text-subtle)}.reason-title{font-family:var(--font-header);font-weight:600;font-size:14px;line-height:1.2;color:var(--raz-text);letter-spacing:-.01em}.reason-bar-wrap{display:flex;align-items:center;gap:8px}.reason-bar{flex:1;height:6px;background:var(--raz-muted-bg);border-radius:99px;overflow:hidden}.reason-bar>span{display:block;height:100%;background:var(--raz-teal);border-radius:99px}.reason-pct{font-family:var(--font-mono);font-size:11px;color:var(--raz-text-muted);font-weight:500}.reason-quote{font-family:var(--font-body);font-size:11.5px;color:var(--raz-text-muted);line-height:1.35;border-left:2px solid var(--raz-divider-strong);padding-left:8px}.insight-pair{display:grid;grid-template-columns:1fr 1fr;gap:14px}.insight-card{background:#fff;border:1px solid var(--raz-divider);border-radius:14px;padding:16px;display:flex;flex-direction:column;gap:12px}.insight-pair .insight-card{min-height:212px;padding:18px 18px 24px;gap:14px}.insight-pair .insight-card .donut-row,.insight-pair .insight-card .sent-bars{margin-top:auto}.insight-card-headline{font-family:var(--font-header);font-weight:600;font-size:14px;line-height:1.25;letter-spacing:-.01em;color:var(--raz-text)}.insight-card-headline .em{color:var(--raz-teal)}.donut-row{display:flex;align-items:center;gap:14px}.donut{position:relative;width:88px;height:88px;flex-shrink:0}.donut 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.resp-counter-num{color:var(--raz-primary)}.resp-spark{margin-top:4px;display:flex;flex-direction:column;gap:6px}.resp-spark-head{display:flex;justify-content:space-between;align-items:baseline}.resp-spark-title{font-family:var(--font-header);font-weight:600;font-size:10px;letter-spacing:.08em;text-transform:uppercase;color:var(--raz-text-muted)}.resp-spark-cap{font-family:var(--font-mono);font-size:10px;color:var(--raz-text-subtle)}.flag-list{display:flex;flex-direction:column;gap:10px}.flag{display:grid;grid-template-columns:28px 1fr;gap:12px;align-items:center;padding:12px;background:#fff;border:1px solid var(--raz-divider);border-radius:10px}.flag-icon{width:28px;height:28px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;font-family:var(--font-header);font-size:12px;font-weight:700}.flag.amber .flag-icon{background:var(--raz-amber-soft);color:var(--raz-amber)}.flag.red .flag-icon{background:var(--raz-primary-soft);color:var(--raz-primary)}.flag.gray .flag-icon{background:var(--raz-muted-bg);color:var(--raz-text-muted)}.flag-body{display:flex;flex-direction:column;gap:2px;min-width:0}.flag-id{font-family:var(--font-mono);font-size:10px;color:var(--raz-text-subtle);letter-spacing:-.02em}.flag-reason{font-family:var(--font-header);font-weight:600;font-size:12.5px;color:var(--raz-text);letter-spacing:-.01em}.flag-detail{font-family:var(--font-body);font-size:11px;color:var(--raz-text-muted);line-height:1.3;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.flag-action{font-family:var(--font-header);font-size:10px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--raz-text-muted);border:1px solid var(--raz-divider);padding:6px 8px;border-top-left-radius:6px;border-bottom-right-radius:6px;background:#fff}.see-all{display:flex;justify-content:space-between;align-items:center;margin-top:12px;font-family:var(--font-header);font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase}.see-all .total{color:var(--raz-text-muted)}.see-all .link{color:var(--raz-primary)}.tab-row{display:flex;align-items:center;gap:4px;background:#fff;border:1px solid var(--raz-divider);border-radius:12px;padding:4px;width:max-content}.tab{font-family:var(--font-header);font-weight:600;font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--raz-text-muted);padding:7px 14px;border-radius:8px}.tab.active{background:var(--raz-text);color:#fff}.crumb-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:0;margin-top:4px}.crumb-meta{display:flex;align-items:center;gap:10px;font-family:var(--font-header);font-size:11px;font-weight:500;color:var(--raz-text-muted);letter-spacing:.04em;text-transform:uppercase}.crumb-meta .live{display:inline-flex;align-items:center;gap:6px;color:var(--raz-green)}.crumb-meta .live .dot{width:6px;height:6px;border-radius:50%;background:var(--raz-green);animation:hero-dash-pulse 1.6s ease-in-out infinite}}@keyframes hero-dash-pulse{0%,to{box-shadow:0 0 #2f916680}50%{box-shadow:0 0 0 5px #2f916600}}